Last updated: June 25, 2024

1. Acceptance of Terms

By accessing and using Positive Live Chat (“Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Positive Live Chat provides omnichannel messaging solutions that allow businesses to communicate with customers across multiple platforms including WhatsApp, Facebook Messenger, Telegram, and other social media channels from a unified dashboard.

3. User Accounts

To access certain features of our Service, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Service in any way that could damage the Service or impair anyone else’s use of the Service.

Prohibited activities include but are not limited to: sending spam, distributing malware, violating intellectual property rights, or engaging in fraudulent activities.

5. Payment Terms

Our Service offers both free and paid plans. Paid subscriptions are billed monthly or annually as selected. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days advance notice.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

7. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will cease immediately. We reserve the right to terminate accounts that violate these terms.

8. Limitation of Liability

To the fullest extent permitted by law, Positive Live Chat shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at: